The Astoria Support Portal provides access to application support resources.
You can simply send your request for help to GlobalLinkCCMS-Support@transperfect.com. Include the URL you use to access Astoria. You can also attach screen grabs, log files, or other items to help expedite resolution.
If you will be supporting other users in your organization, or wish to enjoy full support portal functionality, you can request a login to the Astoria Support Portal by sending email to GlobalLinkCCMS-Support@transperfect.com.
Using a browser, visit the Landing Page and click the Support link in the Get Started box. Enter your User Name and Password.
The Astoria Support Portal is accessible 24 hours a day. It's the primary mechanism for raising issues, asking questions, and requesting product enhancements. It's also where you can specify or alter the severity of any issue, or upload files for support representatives to examine. The Astoria Support Portal is also the gateway to our Astoria Knowledge Base and Astoria Communities resources. These additional tools give you multiple options for finding answers to questions and exploring new ways to use the Astoria platform to your benefit.